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Articles on:
Tasks
Learn about the different types of tasks and how to use filters on each page.
Task Types
Standard Task Box Overview
Every field in the Nekst task box explained — due/key dates, reminders, assignments, and how the box differs in a workflow vs. a live transaction.
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Email Task Overview - How to send Pre-written Emails
Send pre-written emails to any transaction party, using SmartTags, your own email address, and read receipts.
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SMS Task Overview
How SMS tasks work and how to get clients to opt in before you can text them.
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Appointment Tasks (formerly Event Tasks)
Schedule showings, inspections, and closings as appointment tasks that auto-create Google Calendar invites for everyone involved.
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Smart Features
Smart Tags: Pre-fill your Emails & SMS Messages with Personalized Transaction Information
Insert SmartTags so transaction details auto-fill into your emails and texts — no retyping names, dates, or addresses.
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Dependent and Proceeding Tasks
Chain tasks so deadlines cascade automatically — set tasks to fall before (proceeding) or after (dependent) another task.
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Scheduling & Deadlines
Holidays, Business Days & Weekends Task Scheduling
Schedule deadlines around federal holidays, business days, and weekends so every due date matches your contract terms.
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Roadmap Placement for Standard & Appointment Tasks
Choose exactly which tasks appear on your client's Portal Roadmap, with custom descriptions, service providers, and optional video.
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Managing Tasks
Adding, Editing & Shifting Tasks
Add, edit, and remove tasks, and shift an entire workflow when your start, end, or closing date changes.
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Choose a Different Completion Date When Completing a Task
Complete a task with the date it was actually finished so dependent tasks recalculate correctly instead of cascading from today.
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Task Flags: Mark and Filter Individual Tasks
Tag tasks with colored flags (High Priority, On Hold, etc.) and filter the Tasks page by any combination.
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Saved Filter Presets
Save any filter combination on Tasks, Transactions, Calendar, or Contacts and switch between views in one click.
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