How to Update the Email Address on Your Account

Your email address is both your Nekst login and the place your notifications and daily task emails are delivered — so it's important to keep it current if you change brokerages, rebrand, or move to a new address.

How to change it

Email changes are handled by our team. To update yours:

1. Send us a chat message — the blue chat bubble in the bottom corner of your Nekst screen (or this help site).
2. Include the new email address you'd like to use.
3. We'll confirm the request and make the change for you.

Once it's done, you'll log in with your new email address. Your password and all of your account data — transactions, workflows, contacts, everything — stay exactly the same.

Why can't I change it myself?

Because your email is your login, we handle changes personally to protect your account — it ensures the request is really coming from you and that your login never ends up pointed at a mistyped or inaccessible address.

Updated on: 06/12/2026