> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nekst.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Keep Control over Communication: Sending and Auto-Sending Messages

# Keep Control over Communication: Sending and Auto-Sending Messages

By default, Nekst never sends an email or text on its own — every message waits for you to click **SEND**. When you want more automation, you can turn on auto-send for any message, on your terms.

This stays true even after Nekst AI reads your contract and pre-fills your emails with the right names, dates, and details. The messages are written and ready — but nothing goes out until you send it or schedule it to.

## When you're ready to send

1. Open the Email or SMS task.
2. Review the message — it's already filled in with the contract details.
3. Click **SEND**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2026-05-22-at-42947_2zxgx0.png =500x507)


![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2026-05-22-at-43022_17kokfi.png =500x529)


## Set a message to auto-send

Want routine messages to go out on their own? Turn on auto-send for any email or SMS task and Nekst handles it for you:

1. Open the email or SMS task.
2. Check the **Auto-Send** box.
3. Make sure the task's due date is in the future.

On the due date, Nekst sends the message for you — no click required.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2026-05-22-at-43136_2k541w.png =500x208)


### A few things to know about auto-send

* **When messages go out:** Auto-sent emails and texts both send between **8–9 AM in your local time** on the day the task is due. (Set your time zone in your [profile](https://help.nekst.com/en-us/article/setting-up-your-profile-1ab62g1/).)
* **Future dates only:** A task can only auto-send if its due date is in the future when you launch it. The morning send has already run for today, so a task due today (0 days after the start date) won't go out this morning.
* **Missed or past-due tasks:** If an auto-send date has already passed — or you launch a past-due task — Nekst sends it the next morning instead.
* **Custom send times and per-market time zones:** For now, every auto-send uses the single time zone in your profile and goes out in the 8–9 AM window. The ability to choose a specific send time, and to set different time zones for different markets, is on our roadmap for a future update.

## Why this matters

You stay in control of every word that reaches your clients and parties. Send each message yourself, or hand the routine ones to auto-send — either way, it happens on your terms.

## Next

* [Your day in Nekst](https://help.nekst.com/en-us/article/your-day-in-nekst-qnein8/) — working a live transaction