> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nekst.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# History of Activities by Transaction & Complete Action History

# History of Activities by Transaction & Complete Action History

Nekst keeps a full record of everything that happens on a transaction and across your account. Use it to see when tasks were completed, who added a note, when an email went out, and more.

## What's tracked

For each transaction, you can filter by:

- Tasks added or completed
- **Completion date changes** — anytime someone edits the completion date of an already-completed task (records the previous and new dates)
- Notes on tasks or the transaction
- Email task sends (date, time, recipients)
- SMS task sends (date, time, recipients)
- When a workflow was applied
- Changes to status, type, start date, or end date
- People added to the transaction
- **Task Flag changes** — anytime a task's flag is set, cleared, or switched (records the previous and new flag)
- **Checklist item checks and unchecks** — anytime a checklist item on a task is checked or unchecked (records who did it, which checklist and item, and when). See [Task Checklists](https://help.nekst.com/en-us/article/task-checklists-track-sub-steps-inside-a-task-xe8oi2/).

## Opening a transaction's history

Open the transaction, click **Open…**, then select **History**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2025-03-27-at-10193_287ka0.png =300x301)

Example page:

![History page example](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2025-03-27-at-10191_126qoxj.png =750x344)

## Account History

The Account History page gives you one central place to review everything happening across your Nekst account — no need to open each transaction or guess where something occurred. Scroll a complete timeline of your activity.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2025-03-27-at-10181_ihxm1d.png =700x430)

### How to access Account History

1. Click your profile photo in the top right corner.
2. Choose **History**.

Your full activity list appears in chronological order. Filter or search to find a specific task, email, workflow, or transaction entry.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/3/f/f43f5e89d91dd000/screenshot-2025-11-21-at-11080_1smpt7y.png =300x205)

### Fix mistakes fast

Completed the wrong task or removed the wrong contact? Open Account History, find the entry, then jump to the relevant transaction to fix it — no more digging through every transaction.
